EHR-integrated AI for coordinated care and benefits
CareAgent360 utilizes agentic AI, real-time analytics, and intelligent automation to deliver closed-loop care coordination, automated patient engagement, benefits navigation, proactive outreach, and timely human interventions—ensuring every patient, including those on Medicare or Medicaid, receives the right care at the right time.
What you can do with CareAgent360

Key Platform Components
Care Coordination Hub: A centralized dashboard providing real-time visibility into patient care journeys, enabling proactive intervention and resource optimization in benefit management.
Intelligent Benefit Engine: An Agentic AI system that automatically verifies coverage, identifies benefit opportunities related to Medicare and Medicaid, and streamlines authorization workflows.
Patient Care Navigator: A personalized digital assistant that guides patients through their healthcare journey, ensuring optimal social benefit utilization and care compliance while enhancing care coordination.
Provider Network Integration: Seamless connectivity with healthcare providers, enabling efficient referral management and care continuity across the network.
Automated Benefit Management
Real-time Verification: Instant benefit management and eligibility checking across multiple payers, including Medicare and Medicaid.
Dynamic Benefit Optimization: Continuous analysis to maximize member benefit utilization and ensure effective use of Medicare and Medicaid services.
Intelligent Care Coordination
Unified Communication: Secure messaging and collaboration tools connecting all care team members for seamless care coordination.
Automated Workflows: Custom care pathways that trigger based on member conditions and needs, enhancing care coordination.
Predictive Analytics: Early identification of high-risk members requiring intervention, improving overall care coordination.
Member Engagement Platform
Personalized Care Plans: AI-generated care recommendations tailored to individual needs and benefits, optimizing benefit management.
Digital Care Navigation: Step-by-step guidance through healthcare journeys and benefit utilization for Medicare and Medicaid beneficiaries.
Proactive Outreach: Automated reminders and interventions to improve care adherence and enhance member engagement.
Data Analytics & Reporting
Performance Dashboards: Real-time visibility into care coordination metrics and outcomes, aiding in benefit management.
Predictive Modeling: Advanced analytics to forecast care needs and resource requirements, especially for Medicare and Medicaid populations.
ROI Measurement: Comprehensive tracking of cost savings and quality improvements, ensuring effective benefit management.
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