CareAgent360
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About CareAgent360

AI-Driven Care Coordination Solutions for Risk-Bearing Healthcare Providers

    The first fully autonomous Agentic AI platform for High Risk Medicare & Medicaid Patients

    The Future of Integrated Care Coordination

    CareAgent360

     

    EHR-integrated AI for coordinated care and benefits

    CareAgent360 utilizes agentic AI, real-time analytics, and intelligent automation to deliver closed-loop care coordination, automated patient engagement, benefits navigation, proactive outreach, and timely human interventions—ensuring every patient, including those on Medicare or Medicaid, receives the right care at the right time.

    What you can do with CareAgent360
     

    • Augment clinical & social care teams with AI-guided workflows and smart task routing
       
    • Enable timely human interventions via human-in-the-loop escalations, confidence thresholds, and warm handoffs to CHWs/clinicians
       
    • Coordinate care across providers/specialties with a unified patient view
       
    • Predict needs & optimize resources through risk stratification and SDoH-aware analytics
       
    • Engage patients personally with multilingual, secure chatbot guidance and reminders
       
    • Cut administrative burden and turnaround time while improving quality, equity, and outcomes

    Key Platform Components


    Care Coordination Hub: A centralized dashboard providing real-time visibility into patient care journeys, enabling proactive intervention and resource optimization in benefit management. 


    Intelligent Benefit Engine: An Agentic AI system that automatically verifies coverage, identifies benefit opportunities related to Medicare and Medicaid, and streamlines authorization workflows. 


    Patient Care Navigator: A personalized digital assistant that guides patients through their healthcare journey, ensuring optimal social benefit utilization and care compliance while enhancing care coordination.


    Provider Network Integration: Seamless connectivity with healthcare providers, enabling efficient referral management and care continuity across the network.

    Solution Features & Benefits

    Automated Benefit Management


    Real-time Verification: Instant benefit management and eligibility checking across multiple payers, including Medicare and Medicaid.

    Dynamic Benefit Optimization: Continuous analysis to maximize member benefit utilization and ensure effective use of Medicare and Medicaid services.


    Intelligent Care Coordination


    Unified Communication: Secure messaging and collaboration tools connecting all care team members for seamless care coordination.

    Automated Workflows: Custom care pathways that trigger based on member conditions and needs, enhancing care coordination.

    Predictive Analytics: Early identification of high-risk members requiring intervention, improving overall care coordination.


    Member Engagement Platform


    Personalized Care Plans: AI-generated care recommendations tailored to individual needs and benefits, optimizing benefit management.

    Digital Care Navigation: Step-by-step guidance through healthcare journeys and benefit utilization for Medicare and Medicaid beneficiaries.

    Proactive Outreach: Automated reminders and interventions to improve care adherence and enhance member engagement.


    Data Analytics & Reporting


    Performance Dashboards: Real-time visibility into care coordination metrics and outcomes, aiding in benefit management.

    Predictive Modeling: Advanced analytics to forecast care needs and resource requirements, especially for Medicare and Medicaid populations.

    ROI Measurement: Comprehensive tracking of cost savings and quality improvements, ensuring effective benefit management.

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